Suviddha - Complaint Management
Be the change, play the civic duty. raise your complaints, empower your society
To contribute in the development of our society we have introduced Suvidha app.
With Suvidha app Citizens can raise their problems, complaints to the respected administration and also the administration can tackle the issue and solve it accordingly.
The Suvidha app helps to deliver the problems and complaints to administration.
Complaint management software can help optimise the complaint handling process and empower organisations to develop a safety management system to efficiently resolve customer complaints, while staying in line with industry guidelines and regulatory compliance obligations.
Application key point
- Centralised complaint tracking
- Easy way to complaint your problem
- Priority & escalation management through workflows
- Functional reports for regulatory bodies.
- Root cause analysis assisted by categorisation systems.
- Monitoring and optimising process
- Alerts & reminders by notification
- Data privacy
- Respond & resolve complaint as per priority
- Chat bot system and complaint video recording provision add
Where we can use this Application
- Gram panchayat
- Nagarparishad
- Nagar panchayat
- Jilha parishad
- Nagar palika
- Maha nagar palika
- All type gov. Hospital, tax offices, school, company etc
Suviddha application useful in private sector
- Housing society
- Corporate company
- Mla, mp, nagarsevak can be use.
- Useful in School, colleges etc.